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Privacy policy

Agentia Design Consultants Limited

Last updated: 11 February 2026

  1. Introduction

    1. Welcome to the website of Agentia Design Consultants Limited (Company Number: 16749227, registered office: 6-7 St Cross Street, London, EC1N 8UA). We are committed to protecting the privacy and security of your personal data.

    2. This privacy policy explains how we collect, use, and protect your data when you visit our website and informs you of your privacy rights under the UK GDPR and the Data Protection Act 2018.

  2. Definitions
    1. "We", "us", "our" refers to Agentia Design Consultants Limited.
    2. "You", "your" refers to the user of this website.
    3. "Website" refers to all pages and services operated by Agentia Design Consultants Limited.
    4. "Services" refers to design consultancy services and any other services we provide.
  3. Important information and who we are

    1. Data controller: Agentia Design Consultants Limited is the data controller responsible for this website.

    2. Contacting us: if you have any questions about this privacy policy or our privacy practices, please contact us at info@agentia.design or write to our registered office address provided in the Introduction.

    3. Duty to inform: it is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

  4. The type of personal information we collect

    1. Anonymised analytics: we use a privacy-focussed analytics service to understand website traffic. This service is designed to ensure that no personal data is collected. Specifically:

      1. no cookies are stored on your device;
      2. IP addresses are processed momentarily to determine general location and are discarded immediately without being stored;
      3. no "digital fingerprinting" (the collection of technical information about your device to create a unique identifier) or cross-site tracking is employed.

    2. Direct correspondence: if you contact us via email or telephone, we will collect your email address, telephone number, and any information provided within your correspondence.

  5. How we get the personal information and why we have it

    1. Direct interactions: most of the personal information we process is provided to us directly by you when you contact us with an enquiry.

    2. Lawful basis: under the UK GDPR, the lawful bases we rely on for processing this information are:

      1. legitimate interests: for responding to enquiries and managing business correspondence;
      2. contract: where processing is necessary for the performance of a contract to which you are a party.
  6. How we store your personal information

    1. Retention: we will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for.

    2. Security: we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

  7. Your data protection rights

    1. Under UK data protection law, you have rights including:

      1. your right of access: you have the right to ask us for copies of your personal information;
      2. your right to rectification: you have the right to ask us to rectify personal information you think is inaccurate;
      3. your right to erasure: you have the right to ask us to erase your personal information in certain circumstances.
  8. Third-party links

    1. This website may include links to third-party websites. We do not control these third-party websites and are not responsible for their privacy statements.

  9. How to complain

    1. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).

    2. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance at info@agentia.design.

    3. If you remain unsatisfied, the ICO’s contact details are: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113.